Replacement Policy
RIGHT OF WITHDRAWAL
Thank you for shopping with Novel digital.
We want to make sure your experience is as smooth as possible. Please read our return and refund policy carefully.
REFUND POLICY
Our products are manufactured with the utmost care and we hope you are satisfied with your purchase. However, if for any reason you are not satisfied with your product, you have 20 days to return it. Please note that the product must be unused and in its original packaging. If the product parts are damaged or scratched, we will refuse to return the product. You must check the product in good condition when returning it.
REFUNDS
Upon receipt of your return, we will inspect the condition of the returned product. Once your return is approved, If there are no scratches or missing accessories, we will deduct a 20% handling fee.we will issue a refund to the original payment method. Please note that it may take a few days for the refund to appear in your account.
CONTACT US
For returns and refunds, please fill out the appropriate form on our contact page. We will contact you as soon as possible to assist with the process.
We thank you for your trust in Novel digital and are available to help you.
Thank you for shopping with Novel digital.
We want to make sure your experience is as smooth as possible. Please read our return and refund policy carefully.
REFUND POLICY
Our products are manufactured with the utmost care and we hope you are satisfied with your purchase. However, if for any reason you are not satisfied with your product, you have 20 days to return it. Please note that the product must be unused and in its original packaging. If the product parts are damaged or scratched, we will refuse to return the product. You must check the product in good condition when returning it.
REFUNDS
Upon receipt of your return, we will inspect the condition of the returned product. Once your return is approved, If there are no scratches or missing accessories, we will deduct a 20% handling fee.we will issue a refund to the original payment method. Please note that it may take a few days for the refund to appear in your account.
CONTACT US
For returns and refunds, please fill out the appropriate form on our contact page. We will contact you as soon as possible to assist with the process.
We thank you for your trust in Novel digital and are available to help you.